1. Who We Are
Wheel Refurb Manchester is a trading name of Manchester Powder Coating, based at Unit 4, Mosley Road Trading Estate, Trafford Park, Manchester M17 1HQ. We are the data controller for the personal information we collect through this website.
If you have any questions about this policy or how we handle your data, please contact us:
- Email: info@manchesterpowdercoating.co.uk
- Phone: 0161 641 3117
- Address: Unit 4, Mosley Road Trading Estate, Trafford Park, Manchester M17 1HQ
2. What Data We Collect
We may collect the following personal information when you use our website or contact us:
| Data Type | Examples |
|---|---|
| Identity data | Full name |
| Contact data | Email address, phone number |
| Vehicle data | Vehicle make, model, wheel details (provided by you in enquiry forms) |
| Technical data | IP address, browser type, device information, pages visited |
| Usage data | How you interact with our website, referral source |
We do not collect any special category (sensitive) personal data.
3. How We Collect Your Data
We collect data through:
- Enquiry and quote forms — when you submit your name, phone number, email address or vehicle details via our website forms (processed by Formspree).
- Phone calls and emails — when you contact us directly.
- Automated technologies — cookies and analytics tools that collect technical and usage data when you browse our site.
4. How We Use Your Data
We use your personal data for the following purposes:
- To respond to enquiries: processing your quote request or answering your questions (lawful basis: legitimate interest / performance of a contract).
- To provide our services: managing your wheel refurbishment job, communicating progress and arranging collection/delivery (lawful basis: performance of a contract).
- To improve our website: analysing how visitors use the site so we can enhance user experience (lawful basis: legitimate interest).
- To comply with legal obligations: where we are required to retain or share data by law (lawful basis: legal obligation).
We will never sell your personal data to third parties.
5. Cookies and Analytics
Our website uses the following cookies and tracking technologies:
Google Analytics 4 (GA4)
We use Google Analytics 4 to understand how visitors interact with our website. GA4 collects data such as pages visited, session duration and referral source. This data is anonymised and aggregated. Google Analytics may set cookies including _ga and _ga_*.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Essential Cookies
Some cookies are strictly necessary for the website to function (e.g. form submission via Formspree). These do not require consent under UK GDPR as they are essential to providing the service you have requested.
6. Third-Party Services
We use the following third-party services that may process your data:
- Formspree — processes form submissions on our behalf. Formspree Privacy Policy.
- Google Analytics (Google LLC) — website analytics. Google Privacy Policy.
- Vercel Inc. — website hosting. Vercel Privacy Policy.
- Google reCAPTCHA — spam protection on forms. Google Privacy Policy.
Where these providers transfer data outside the UK, they do so under appropriate safeguards such as Standard Contractual Clauses or UK adequacy decisions.
7. Data Retention
We retain your personal data only for as long as necessary:
- Enquiry data (name, email, phone, vehicle details): retained for up to 24 months after your last interaction, then securely deleted.
- Analytics data: retained for 14 months (Google Analytics default for GA4).
- Invoicing and financial records: retained for 6 years as required by HMRC.
8. Your Rights Under UK GDPR
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:
- Right of access — request a copy of the personal data we hold about you.
- Right to rectification — request correction of inaccurate or incomplete data.
- Right to erasure — request deletion of your personal data where there is no compelling reason for us to keep it.
- Right to restrict processing — request that we limit how we use your data.
- Right to data portability — request your data in a structured, machine-readable format.
- Right to object — object to processing based on legitimate interests or for direct marketing purposes.
To exercise any of these rights, please contact us at info@manchesterpowdercoating.co.uk. We will respond within one month.
If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO):
- Website: ico.org.uk
- Phone: 0303 123 1113
9. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Our website is served over HTTPS, and form submissions are transmitted securely.
10. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:
- Email: info@manchesterpowdercoating.co.uk
- Phone: 0161 641 3117
- Address: Unit 4, Mosley Road Trading Estate, Trafford Park, Manchester M17 1HQ